Sun Palace Casino Experience
Sun Palace Casino homepage doesn’t look too modern, it looks more a giant billboard from the 90s advertising for some product. The site is covered in deep blue and golden colors and offers a 150% welcome bonus, up to $10.000 free. A giant “Click Here – Download Now” completes the highlight in a starting screen that is far from impressing.
On a positive note, the top menu presents relevant main categories, and important information, like mobile/desktop availability, live chat, and banking info are available at the bottom of the page.
What to love about Sun Palace Casino
Top menu: The top menu could be a drop-down one, allowing to browse subcategories, but the relevance of the categories is something that earned this menu a place in this section. Free software, Promotions, Preview Games, Banking, Fair Play, Support, and App are the existing titles.
Support: The support links are easy to find, being available both at the top menu as well as at the bottom of the homepage, with the note “Live Chat Support Customer Service 24/7”. The main support page still presents a support email and FAQ, even if this last is the shortest FAQ we have ever seen.
Banking: Clean is the best way to define the Banking page at Sun Palace Casino. Two simple tables, one for deposits and one for withdrawals, indicating methods, limits, and fees. To be perfect it’s just missing how long the transactions take on average.
Promotions: Even if the promotions page looks unfinished because nothing is clickable, the promotions are diverse and well explained, namely the member bonuses and the promotions for existing players, which include a monthly bonus, season bonus, birthday bonus, among others, in a too long list to be written down here.
What is strange about Sun Palace Casino
Preview Games: It’s already somewhat strange that no game appears on the homepage, but even when clicking the most logical place to find games (Preview Games) we find the Banana Jones promotions and a very long scroll of games with no navigation system. A primitive page reminding us of the internet pages from the 80s.
Instant play: This page was well idealized, but poorly executed. When we access it, we find the latest 6 games, as well as 1 progressive jackpot. On the top of the page, we find a menu for Table Games, Slots, Video Poker, Specialty, and Progressives.
This is a nice drop-down menu with subcategories that makes navigating very easy, but when we click on any category the new page that opens is not optimized, giving an unfinished presentation to the site. More, from this page its impossible to navigate back to the homepage.
Sun Palace Casino Rating: 7/10
The Sun Palace Casino page looks awkward, especially in the way the homepage and the games are presented, the first impression and the core of any casino site.
After exploring the site further we do find that the games are well organized, banking and support sections are good, and that there is a wide offer for the promotions, earning Sun Palace a 7 out of 10 rating. Some pages do need to be tuned up in order for this rating to be moved further up.