Grand Fortune Casino Experience
The Grand Fortune Casino homepage has a black background image, making it look a little heavy and directing the attention of the visitors there instead of to the actual content. The main message of the page is the Welcome Package, which includes $35 free plus 250% match deposit.
At the top of the page we have the main menu covering Games, Getting Started, Promotions, Rewards, Mobile Casino and Banking, and the inferior part of the starting screen is occupied with New Games and other selected games.
What to love about Grand Fortune Casino
Promotions and Rewards: Even if the scrolling issue also exists on this page, as a sidebar doesn’t exist, as mentioned below in this review, the promotions page is simple and offers relevant promotions. All the promotions are deposit-related, but this is somehow complemented by the Rewards page and it’s 5 loyalty tiers.
Support: All the support links are available at the top of the homepage: Live Chat, Support Email and Phone support, with good, visible icons. At the bottom of the site, we still find the main support page that offers these same contacts and makes available 6 phone numbers according to our residence: USA, France, Italy, Germany, Canada, and EuroZone. Extremely complete support section.
Getting Started and Mobile Casino: Sometimes simplicity and excellent go hand-in-hand, and this is what happens in these two sections. Four steps introduce the new player to Grand Fortune Casino, while the Mobile section indicates the supported operating systems for Android, IOS and Windows, and all it takes to start playing is to scan a QR code.
What is strange about Grand Fortune Casino
Scrolling and Links on the Games page: Clicking at the Games link at the top of the site we are taken to a page where scrolling with the mouse is not possible, we have to use the up and down arrow keys. The page structure is good, having tables to the left showing the Latest Winners, Daily Offers, and Latest Games, while at the center are the game categories with 3 highlighted games per category. To access the other games we don’t have a See All or More button, so we need to click the Play Now for any game to see the full game list by category, something that doesn’t make sense.
Banking: The banking section looks unfinished or that was made in a rush, and the options available aren’t particularly engaging. In a strangely formatted table, we get the idea that deposits are possible using Visa, MasterCard, and Bitcoin, and that the minimum deposit is $30. Minimum withdrawal is $100, but only using Wire Transfer. Country-specific banking options are only known after contacting support.
Grand Fortune Casino Rating: 7/10
Some of the Grand Fortune Casino main pages have technical issues or look unfinished like, for example, Banking, Games, and Promotions. Also, the background color is not the most appealing to pass on the casino message. This is the reason why the casino only receives a 7 out of 10 rating.
Apart from the background image color, the casino has a good structure and layout, the game offer is good, as well as the promotions and support page. Their banking page has the base to be developed to a complete one, so some work on the layout, linking and quality of information could really boost the rating for this casino.