Captain Jack Casino Experience
Captain Jack casino homepage follows the Pirates theme and has a top quality layout like if we play a video game. “Set Sail Using Our Interactive Map” that leads us to an ocean with the Shipwreck Bay, Goldbeard’s Bluff, Isle of Gold, Captain’s Cove, and Castaway Reef. Pretty impressive!
In the top of the site, we find the Support contacts as skulls with a phone or a chat balloon, while the sign-up and login links have the ace and king of hearts close to them. Excellent graphical presentation overall.
“The Captain’s Treasure” is the main message at the homepage, $11.000 Welcome Bonus Package, and scrolling further down we find links for Download Casino, Instant Play, New Games, VIP Quarters and Recent Winners.
What to love about Captain Jack Casino
Layout: The graphics and design at Captain Jack Casino are unbeatable. Everything was done with care, like if it is a top game. Fantastic presentation.
Map: I’ve already mentioned the map above but I can add that when we access it a pirate boat icon appears and clicking on any of the destinations we see the animation of a dashed route taking us to our destination, where we will have access to the games, bonuses or the VIP area.
Support: There is a link for the live chat and support number at the top of the page, with the classy presentation, so it’s not hard to positive points. The Contact us page and the FAQ at the bottom of the site still present more useful information though, always with the pirate theme and good humor in the layout and pictures.
Why Captain Jack: Great that the Captain Jack team invested some efforts in presenting themselves to the players: enjoyable experience, customer service, and security, recordable trust, certifications, and responsible gaming are some of the topics covered here. An example to many casinos out there.
Download/Instant Play: This is the easiest way to access the games, even if it confuses itself with other links for games across the site. Accessing Instant Play we get a long list of games with a good presentation, organized by subcategories: New Games, Online Slots, Table Games, Video Poker, Specialty Games, and Show All.
What is strange about Captain Jack Casino
Game Navigation: The top menu of the site has a nice link for Casino Games, but clicking there doesn’t give us access to any game, just to the games subcategories: Slot Machines, Table Games; Video Poker and Specialty Games. Once more, clicking on each of those categories doesn’t give access to all the games, just to 6, and a list of games. To access all the games the player needs to click on the top links for Download Casino or Instant play. Confusing navigation.
Banking: Captain Jack doesn’t have a banking section. Instead, it has a “Deposit” section, which might or not be revealing of their intentions. Either case, it would be fair to explain the player’s fees and limits for withdrawals, instead of sending them to the FAQ.
Captain Jack Casino Rating: 7/10
Captain Jack Casino has a superior layout throughout the whole site. They were able to make the site a pleasant place for the player to be. Their “about us” section and support pages are excellent, and the access to the games and promotions is good.
It’s hard to give a 7 out of 10 to Captain Jack, but their banking section disappoints. It should be clearer and more helpful to the player. This, along with a reorganization of the games links and navigation, could certainly improve Captain Jack overall score.